You can credit any paid invoice line on the Admin Panel. Crediting invoice lines creates credit note for the value of the credited items. Nexudus then uses this credit to partially or fully cover the customer's next invoice.
Log in to dashboard.nexudus.com if you aren't already.
Click Finance > Invoices.
- Click on the relevant invoice.
- Tick the checkbox next to every line item you want to credit.
- Click Credit line in the Bulk actions menu.
Click Yes, do it to confirm.
The selected line items are now credited. You can find the corresponding credit note in the Ledgers or through the Invoices tab in the customer's account.