Integrating Google Analytics 4 (GA4)

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What you need to integrate Google Analytics 4

  • A Google Analytics 4 account

If you don't have a Google Analytics 4 account yet, you can create one at analytics.google.com

  • A data stream dedicated to your Members Portal in Google Analytics 4
Want to track activity on the Passport app or its White-label equivalent?

You only need to set up one data stream from your Members Portal.

You can filter events using the platform_type parameter to see whether customers completed an action in the portal or the app.

If you don't have Google Analytics 4 data stream for your Members Portal yet, you can create one in a minute following Google's guide to create a data stream.

  • The measurement ID of your Google Analytics 4 data stream

You can find your measurement ID within your data stream. The ID is a combination of numbers and letters that always starts with G-.

GA4_MeasurementID_Highlight


Integrating Google Analytics 4

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Go to Settings > Integrations > Google Analytics 4.
  3. Add your Google Analytics 4 measurement ID in the MEASUREMENT ID field.

GA4_Page

  1. Click the Save Changes button.


All set! You should be able to see Members Portal events in your Google Analytics 4 within the next 24 to 48 hours.

Enabled your integration more than 48 hours ago and still can't see any events in Google Analytics 4?

You can contact support for help.

Don't forget to update your cookies policy to include details on your Google Analytics 4 tracking.

Google Analytics 4 Events

You can find a full list of events tracked in Google Analytics 4 here.

Google Analytics 4 Platform Types

Each event in Google Analytics 4 has a parameter named Platform Type that you can use to filter which platform customers used to complete an action.

GA4_Platform_Type_Parameter.png

There are four platform types:

Platform Type Description
desktop Used when someone visits the Members Portal from their desktop.
mobile Used when someone visits the Members Portal from their mobile or cell phone.
white_label Used when someone uses the White-label version of Passport app. You won't see this parameter if your space uses standard Passport.
passport Used when someone uses standard Passport app. You won't see this parameter if your space uses White-label Passport.