You can register visitors for your customers on the Admin Panel. Customers can also register their own visitors on the Members Portal, unless you disable that option for them.
Register visitors on the Admin Panel
This means that if a customer reached their visitor limit, even a full unrestricted admin won't be able to register more visitors for them.
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Log in to dashboard.nexudus.com if you aren't already.
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Click Operations > Visitors.
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Click on Register Visitor.
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Fill out the Visitor details section with the visitor's name, email, phone number and company.
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Select the customer hosting the visitor in the Host drop-down list.
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Toggle on Check-in now to check the visitor in as you register them.
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Select the date and time when the visitor is expected in the Expected arrival field.
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Click the Save Changes button.
The visitor now appears in the Visitors list.
Register visitors on the Members Portal
Customers are also able to register their own visitors through their account on the Members Portal.
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Log in to the Members Portal.
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Click Settings > My account > My Visitors.
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Fill out the Visitor details section with the visitor's name, email, phone number and company.
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Select the day and time they are expected to visit.
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If you'd like to reinvite visitors, select frequency under Repeat visit and define until when you'd like to reinvite the visitor.
For example, if they come every Friday, you can invite them up to 30 Fridays from the first day they are expected.
You can repeat the process if you'd like to invite them for a longer period of time.
Click on Register Visitor.
The new visitor now appears above the form.