Registering Visitors
  • 28 Apr 2023
  • 1 Minute to read

Registering Visitors

Article Summary

You can register visitors for your customers on the Admin Panel. Customers can also register their own visitors on the Members Portal, unless you disable that option for them.

Register visitors on the Admin Panel

If you have any visitor limits set up through plan limits, you won't be able to override them from the Admin Panel.

This means that if a customer reached their visitor limit, even a full unrestricted admin won't be able to register more visitors for them.

  1. Log in to the Admin Panel if you aren't already.

  2. Click on Register Visitor.

  3. Fill out the Visitor details section with the visitor's name, email, phone number and company.

  4. Select the customer hosting the visitor in the Host drop-down list.

All visitors must have a designated host who can be a member, a contact or an admin with a customer account.
  1. Select the date and time when the visitor is expected in the Expected arrival field.

  2. Click the Save Changes button.

The visitor now appears in the Visitors list.

Register visitors on the Members Portal

Customers are also able to register their own visitors through their account on the Members Portal.

  1. Log in to the Members Portal.

  2. Click Settings > My account > My Visitors.

  3. Fill out the Register a visitor form.

  4. Click on Register Visitor.

The new visitor now appears above the form.