Understanding Due Dates
  • 09 Jul 2024
  • 2 Minutes to read

Understanding Due Dates


Article summary

What are due dates?

Invoice due dates in Nexudus are the day Nexudus starts processing the payment if the customer hasn't already paid their invoice manually and you use an automated payment method.

You define these due dates as a number of days after the invoice creating date.

For example, if customers pay using a card payment gateway and invoice due dates are set to 3 days after invoices being created, Nexudus will try to automatically collect payment for that invoice3 days after it is created.

You can have multiple due date options based on different billing scenarios. These options are designed to help you build a smooth billing process and an automated payment schedule.


How due dates work

You can have different due dates, depending on how you'd like to handle your billing. We've listed all the due dates you can define below.

Default due dates

This is the due date you can define for your entire location via Settings > Payments and currency > Auto-payments on the Admin Panel.

This default due date acts as a general rule that only applies if there aren't any other due dates that can apply to the invoice.

Plan due dates

Plan due dates override the default due date of the location. If a customer is invoiced for one or more plans . It is automtically overriden if the customer has a personal or a contract due date.

If invoices include multiple plans with different due dates, the due date closest to when the invoice is created always takes precedence.

Contract due dates

Contract due dates override the default due date if the invoice includes any type of plan.

If invoices include multiple plans with different billing dates, the billing date closest to when the invoice is created always becomes the due date.

Customer due dates

If a customer has a personal due date, this date always overrides any other due date in Nexudus, including plan and contract ones.


🚨 Due dates priority order

Not all due dates are built the same! Due dates have a priority order that you need to consider if you plan on using more than one for all your invoices.

PriorityType of due dateDescription
1Customer due datesAlways override any other due date.
2Plan due datesOverride contract and location default due dates.
3Contract due datesOverride the location default due date.
4Location default due dateOnly takes precedence if no customer, contract, or plan due date is available at the time of invoicing.

FAQ

How can I make my invoices due on the same day they're created?

Simply set your default due date to 0. Just bear in mind that changing this date won't affect any invoice you've already issued to customers.


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