Login
    Contents x
    Using Kisi with White-label Passport
    • 26 Feb 2024
    • 1 Minute to read
    Contents

    Using Kisi with White-label Passport

    • Updated on 26 Feb 2024
    • 1 Minute to read
    Article Summary

    This feature is only available on the white-label version of the Passport app.

    Once you've completed the Kisi integration, your customers can start using the white-label Passport app to unlock doors.

    Your customers don't need to do anything. As long as they have valid passes, contracts including floor plan items, or bookings for resources connected to Kisi, they'll be able to unlock Kisi doors based on their purchases.

    You must enable Bluetooth on your phone to unlock any door using the app.

    1. Open your space app.

    2. Log in to your account if you aren't already.

    3. Tap the Unlock door tile and hold your phone near the door reader until the light turns green.
      WL_UnlockTile

    All done! No need to tap the Unlock door tile, as long as you are logged in to the app. Just hold your phone near the reader,

    Can't unlock a door?

    Make sure your phone's Bluetooth is ON and try opening the door again. If you still cannot open the door, you probably don't have access to it. Reach out to a member of staff to find out why and fix any issue.

    Was this article helpful?
    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout