What is the White-label App?

The white-label app is a customizable version of the standard Passport app. It includes the standard Passport app core features along with additional features exclusive to the white-label version of the app.

Your white-label app has its own name and download page on Google Play and the App Store. The app's logo, banner and colors are your own as well. The app looks like you've developed it yourself to offer a seamless branded experience to your customers.

The white-label version of the Passport app also lets your customers unlock doors using the app if your space uses Brivo, Doordeck or Salto KS as an integrated access control system.

You customers can download the white-label version of the Passport app on Android and iOS devices, as they would if you had developed the app yourself.

The white-label version of the Passport app adds a €/$/£150 monthly charge to your Nexudus subscription for every 5 locations.

For example, if you manage between 1 and 5 locations, you'll be charged €/$/£150 for the white-label app. If you manage between 6 and 10 locations, you'll be charged €/$/£300 to use the white-label app.

Why get the White-label App

Seamless branded experience

The white-label app removes any Nexudus branding on the app and on the stores. Customers trying to download your app will see a custom app page on Google Play and the App Store. We replace all Nexudus branding that is on the standard Passport app with your space's logo, color scheme, and marketing content.

Let customers unlock doors with the app

The white-label app lets your customers unlock doors using your app if you've integrated with one of the supported access control systems.

Customers with door access can automatically see the tile on your app's home page and tap it to unlock the nearest door.

FAQ

What's the difference between the white-label and standard Passport app?

The white-label app offers the same features as the standard Passport app with a number additonal features:

Custom app branding

The white-label passport app lets you name the app after your space and control the color scheme as well as the images used on the app. It effectively removes all Nexudus branding from the app, making it seem like your own.

Door unlocking features

In addition to the branding customization, the white-label Passport app will also let your customers unlock doors using the app if your space uses Brivo, Doordeck or Salto KS as an integrated access control system.

I received an "Apple Push Services Certificate Expires in 30 Days" notification, what should I do?

Your app is renewed every year by Nexudus. Apple sends you this notification because you are the owner of the Apple Developer account, but Nexudus will always make sure your app is updated before the certificate's expiration. You can rest assured there won't be any downtime for your white-label app.

How long will it take for my app to be available for download on the App Store/Google Play?

We can't provide a set time frame from your request the app to having your white-label app ready for customer download, but the process usually takes about a month.

Is the white-label Passport app available on any phone?

Yes! Your white-label Passport app will be available on the App Store and Google Play, which means that your customers will be able to download the app whether they use an iPhone or an Android phone.