- 15 Nov 2022
- 1 Minute to read
Booking Training Calls
- Updated on 15 Nov 2022
- 1 Minute to read
You can book calls with one of our support experts from the Admin Panel.
If you've recently started using Nexudus, you get 2 free introductory calls. Any additional call will be charged $/€/£175 per hour.
If you are signed up to our AMA package, you can book up to 4 free calls per calendar month. Any additional call will also be charged $/€/£175 per hour.
-
If the navigation menu isn't visible, click the menu icon in the top left corner of the page.
-
Click on the lifesaver/buoy icon in the top right corner of the page.
-
Click on One-to-one training.
-
Select Online training.
-
Select a date and time on the calendar, making sure the selected time zone matches your current time.
-
Click Confirm.
-
Click Add guest if you want other members of staff to join the training call.
- Select your training type from the list, based on the topics you want to cover during the call.
For example, if you have a bunch of questions on invoices and payment gateways, you should pick Billing.
-
Add any questions or specific topics you want to cover during the call in How can we help you to get the best out of this session?.
-
Click Schedule Event.
You've successfully booked a training session with one of our support experts. The training charge is automatically added to your next Nexudus invoice.