Custom Fields
  • 27 Apr 2023
  • 3 Minutes to read

Custom Fields

Article Summary

What are Custom Fields?

Custom fields are additional fields you create to collect data beyond the default fields available in Nexudus.

For example, if you want to know which pronouns your customers prefer using, you can create and include a custom field that lets them select she/her, he/him, they/them or any combination as an answer when they sign up.

Custom fields help you collect information that's tailored to your space's needs. There are two types of custom fields: publishable and internal.

Publishable custom fields are displayed on the Members Portal and the Admin Panel, while internal custom fields can only be accessed via the Admin Panel.

All publishable and internal custom fields are created and edited on the Admin Panel.

Publishable Custom Fields

Publishable custom fields are custom fields that you can add to any customer record and include in Members Portal forms. They can help you collect and gather data to answer your space's specific needs.

For example, you could add a publishable custom field to know your customers' preferred pronouns or name and add it to the Signup and Tour forms.

How They Work

You create publishable custom fields by selecting the Customer (publishable) option. You can then choose where you want to include your custom field in customer records. Customers fill out the custom fields and you can gather data that's relevant to your space and not covered in the standard forms provided for the Members Portal.

You can create up to 30 publishable custom fields.
Publishable custom fields can only be added from the Network location if you manage more than one location.

They will automatically be available in every location within the network.

Where You Can Find Them

You can find publishable custom fields in the customer record section defined in the custom field.
For example, if you create a publishable custom field for a customer and decide to include it in the Notes section.


You will be able to find this field in each customer's account in the Notes section under the CRM tab.


Where You Can Use Them

You can use public custom fields in the following Members Portal forms:

  • Signup form
  • Profile form
  • Tour Request form

You also can include publishable custom field in any document template or message macro you generate through their corresponding tokens.

Internal Custom Fields

Internal custom fields are custom fields meant to help your space and its admins collect additional data on the following records in Nexudus:

  • CRM opportunities
  • Customers
  • Floor plan items
  • Help desk departments
  • Help desk messages
  • Proposals
  • Teams
  • Visitors
Internal custom fields are only available on the Admin Panel.

How They Work

You create a custom field that's linked to a specific Nexudus record. This internal custom field will automatically be added to its own section in the relevant records.

You can add as many internal custom fields as you like.

Where You Can Find Them

All internal custom fields are available in each relevant record on the Admin Panel.

If a record type has multiple internal custom fields, they're automatically grouped together.

Invoice custom fields are also visible on invoice previews on the Admin Panel.


Where You Can Use Them

You can export your internal custom fields and use them outside of Nexudus by exporting the connected records.

For example, if you created an internal custom field for opportunities, all you need to do to collect this field's data is export your oppotunities. Your internal field will have its own column in the export file.

Internal custom fields cannot be used in document templates, Nexudus Explore or message macros.

Including Custom Fields in Message Macros & Document Templates

You can include up to 30 public custom fields in message tokens and document templates.

You can leverage the data of your custom fields to customize message macros and document templates. Each custom field is named Custom followed by its Internal Index number that you can find in every custom field record page.