You can delete free and paying tickets directly from any event on the Admin Panel.
You cannot delete tickets that were already purchased by attendees.
You cannot recover deleted records in Nexudus.
Consider exporting your event tickets before deleting them to keep a record.
-
Log in to dashboard.nexudus.com if you aren't already.
-
Click Community > Events List.
-
Click on the relevant event.
-
Click on the Tickets tab.
-
Tick the checkbox next to every record you want to delete.
-
Click on the Bulk actions button and Delete xx record(s) in the Bulk actions menu.
📢 A new pop-up appears, prompting you to type out DELETE to confirm your action.
Don't forget to use ALL CAPS.The field is case-sensitive and typing it any other way will prevent you from deleting the records.
-
Click Yes, do it to confirm.
The selected tickets are now deleted.