Downloading Identity Check Documents

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You can easily export the documents uploaded by customers as part of identity checks in a few clicks on the Admin Panel.

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  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Operations > Members and contacts.
  3. Click on the relevant customer.
  4. Click on the CRM tab.
  5. Scroll down the page and click on the Identity check section.
  6. Tick the checkbox next to every document you'd like to download.
  7. Click on the Bulk actions button.
  8. Click on Download all documents.

Your download should only take a few seconds. You can find your export as a ZIP file in the Downloads folder of your device.

Alternatively you can click on the three dots icon next to the identity check you'd like to download.

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