Passport Settings
  • 10 Oct 2023
  • 3 Minutes to read

Passport Settings

Article Summary

You can easily tweak Passport's settings to control what customers can do and access on the app. To access Passport settings click Settings > Companion apps > Passport on the Admin Panel.

You can apply different Passport settings for each of your locations.

General Settings

Passport settings changes are implemented within 2 hours after saving your changes or as soon as customers close and reopen the app, whichever one comes first.
Display home sections verticallyDisplays the home page sections as a list you can scroll vertically instead of the default horizontal display.
Enable the articles sectionLets customers access your published articles from the app. If you enabled article comments, they'll also be able to comment directly on the app.
Enable the Discussion boards (Feed) sectionLets customers see and contribute to discussion boards on the app.
Enable the directory sectionLets customers access the directory on the app, as they would on the Members Portal.
Enable the bookings and floor plans sectionsLets customers access and book resources directly on the app.
Enable the events and tickets sectionLets customers access events and purchase tickets on the app.
Enable the my account sectionLets customers access and edit their account settings on the app.
Enable locations servicesLets customers use geofenced automation tiles, provided they allow the Passport app to access their device's location.
Enable the private messages sectionLets customers access and send private messages on the app.
Enable the help-desk sectionLets customers send and track their help desk requests on the app.
Enable Google Analytics 4Lets you disable/enable Google Analytics 4 tracking on your white-label app.


Passport also has settings to let you customize the colors used on the app. Nexudus uses the main color of your logo defined in your location by default if you're using standard Passport. You can change this color scheme at any time whether you're using the standard or the white-label version of Passport.

The handy preview screen lets you see what your new colors will look like on the app before saving your changes.



Primary colorSecondary colorTertiary color
The primary color is used as the background color for selected or highlighted menu options.The secondary color is used as the font color on elements using the primary color as their background.The tertiary color is used as the font color for unselected menu options and elements. It's also used as the app's general font color.
Your primary and secondary color must be contrasted enough for optimal display.


Youc an choose from a selection of preset font if you're using the standard version of Passport. You can request to use your own font if you're using the white-label version of Passport.

Access Control

This section is deprecated and unavailable for new integrations.

It isn't relevant to you unless you previously used it to let your customers unlock doors using the app and need to update some if the existing details.

Custom Page

This section lets you show a custom web page within your app to easily bring content from external systems. Providing a shared secret will sign each request to this page by computing a HMAC256 signature of the entire request URL appending the shared secret to it and placing the signature in the hash querystring parameter. Use the {userid} placeholder to include the ID of the current user in the URL.

Want to redirect users to a browser page instead of within the app?

Just add nx-link-new-window=true at the end of the custom page URL.

You can only add one custom page to your app.

Push Notifications

We don't recommend editing any of the push notifications settings.

App Download URL

This section provides the download URLs for iOS and Android. You can include these URLs in any of your marketing material or website.

Automation Tiles

We don't recommend editing any of the Automation tiles settings.

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