Customers can start easily start discussions from the Community section of the Members Portal.
Log in to the Members Portal if you haven't already.
- Click on the Community tab.
- Select Discussion Boards.
- Click Start discussion.
- Under Send to, select specific customers or send to everyone in this group.
- Add your Subject.
- Add your Message.
- Select the Group you'd like to post in.
- Add Tags.
You can enter a maximum of three tags.
- Add any attachments.
- Toggle on Instant delivery if you'd like to notify everyone immediately.
- Click Start discussion.
All set! Your discussion has been created.