Documentation Index

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Submitting Address Checks

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Customers can submit their proof of address from the Account section of the Members Portal.

SubmittingAddressChecks_MP5.png


  1. Log in to the Members Portal if you haven't already.

  2. Open the drop-down menu next to your icon.
  3. Select Account.
  4. Select Identity checks.
  5. Click Verify address.
  6. Select your Document Type.
  7. Upload a copy of your document.
  8. Click Save.

All set! The address check has been submitted.

You'll receive a notification letting you know that a customer has completed their address check. You can manually review their document on the Admin Panel.