Suspended customers are never transferred to PaperCut.
If customers have a Company and an Individual account using the same email, Nexudus transfers them to PaperCut using their Individual account.
PaperCut Extender automatically adds and removes PaperCut users based on their level of access every 15 minutes.
You can also manually trigger a sync of all users at any time from theAdmin Panel. Simply go to Settings > Integrations > PaperCut and click on Sync all customers.
