Changing User Portal Portal Banner
  • 19 Apr 2023
  • 1 Minute to read

Changing User Portal Portal Banner

Article Summary

The image displayed on your User Portal home page can be changed through the Web template editor on the Admin Panel. We recommend using an image that is 1500x750px for optimal display.


Want to upload multiple images?

One gallery image is picked randomly and displayed every time the home page is refreshed.

The first image you upload will also be the banner is used as a background image for the Passport app login page if you use your own white-label version.

All the images you upload to the image gallery are also added to the carousel at the top of the About us page of your User Portal. The images are ordered by upload date & time in the About us carousel.

  1. Log in to the Admin Panel if you aren't already.

  2. Click Image Gallery.

  3. Click Add image.

  4. Click Select file.

    Your file's name cannot include any:
    • Spaces
    • Brackets — (), {}, []

  5. Select the banner image on your device and click Open.

  6. Enable the Display this image in the home page and 'about us' gallery toggle.

  7. Click the Save Changes button.

You've successfully added a new banner image to your User Portal home page. Repeat the process if you want to alternate between different images every time your User Portal home page is refreshed.

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