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    Subprocessors
    • 11 Jul 2023
    • 2 Minutes to read
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    Subprocessors

    • Updated on 11 Jul 2023
    • 2 Minutes to read
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    Article summary

    The Processor uses the following Subprocessors to provide some Nexudus Platform services:  

    Subprocessor
    		Processing activities
    		Nexudus personal data shared
    AWS
    		Storage
    		Nexudus uses AWS to host and store all data in your account. All European customers have their data hosted exclusively within European borders. Our relation with AWS is governed by this contract.
    SendGrid
    		Email Delivery
    		Email address and email contents. Nexudus uses, by default, SendGrid to deliver emails to administrators, authorised users and end-users. Our relation with SendGrid is governed by this contract.


    Aside from the Subprocessors listed above, the Processor shall not appoint (or disclose any Customer Personal Data to) any Subprocessor unless required or authorised by the Customer or an Authorised User enabling that option on The Platform. The table below lists all Subprocessors currently integrated with The Platform. Enabling the integration with any of these services will automatically share the data below with these services.

    If you require the geographical area these services operate in, please reach out to their support or sales teams. You should assume all services collect the IP address of your customers, even if not specifically mentioned.

    When "All customer details" is used below, this means the service gets the full record of a customer. As a Nexudus customer, you will have control over what information about your customers you type which will in turn, affect that data these services get.

    Subprocessor
    		Processing activities
    		Nexudus personal data shared
    Avigilon
    		Access Control
    		Full name and email.
    Requires your own License.
    Azure Active Directory or any LDAP-based integrations
    		SSO
    		Email and Full name.
    Requires your own license.
    Bisner
    		Community Management
    		All customer details.
    Requires your own License.
    Brivo
    		Access Control
    		Full name and email and phone number.
    Requires your own License.
    CMS Engage
    		Meeting Reservations
    		Email and Full name.
    Requires your own CMS license
    Doorflow
    		Access Control
    		Full name, email and phone number.
    Requires your own License.
    Envoy
    		Visitor Management
    		Full name and email (including visitors).
    Requires your own License.
    Ezeep
    		Printing
    		Full name and email.
    Requires your own License.
    Genetec
    		Access Control
    		Full name and email.
    Requires your own License.
    GoCardless
    		Payment Processing
    		Full name, email, postal address and payment details.
    Requires your own License.
    Google BigQuery
    		Data Warehousing
    		All customer details.
    Requires your own License.
    Google Calendar
    		Meeting Reservations
    		Full name and email (including visitors).
    Requires your own Google API License.
    Google ReCaptcha
    		Sign up
    		No data is shared.
    Requires your own Google API License.
    HelloSign
    		Digital Signature
    		Full name and email.
    Our relation with HelloSign is governed by this contract. You can access HelloSign GDPR policies here.
    IronWifi
    		Network Management
    		Full name and email.
    KISI
    		Access Control
    		Full name and email.
    Requires your own License.
    LiquidSpace
    		Meeting Reservations
    		Full name and email.
    Requires your own License.
    Microsoft Office 365
    		Meeting Reservations
    		Customer Email and Full name.
    The name of every published resource in your Nexudus account (Not PID data)
    Requires your own Microsoft Office 365 license
    Okta
    		SSO
    		Email and Full name.
    Requires your own license.
    OpenPath
    		Access Control
    		Full name and email.
    Requires your own License.
    Papercut
    		Printing
    		Full name and email.
    Requires your own License.
    Paypal
    		Payment Processing
    		Full name, email and postal address.
    Requires your own License.
    Quickbooks
    		Accounting
    		Full name, email and postal address.
    Requires your own License.
    Salto KSAccess Control
    		Full name and email and phone number.
    Requires your own License.
    Smartalock from FloorSense
    		Access Control
    		Email and Full name.
    Requires your own license.
    Spreedly
    		Payment Processing
    		Full name, email, postal address and payment details. Nexudus uses Spreedly to connect to some of the payment gateways used to process credit and debit card payments. Our relationship with Spreedly is governed by this contract.
    Stripe
    		Payment Processing
    		Full name, email, postal address and payment details.
    Requires your own License.
    Xero
    		Accounting
    		Full name, email and postal address.
    Requires your own License.
    Zapier
    		Accounting
    		All customer details.
    Requires your own License.
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