Visitor Notifications

Visitors have two dedicated notification templates:

• Visitor Check-in
  Lets the visitor's host know they've arrived as they check in.

• Visitor Registration
  Lets the visitor know they've been registered, who registered them, and when they're scheduled to visit.

Visitor Check-in

Users receive this email notification as soon as their visitors check in either via NexIO or a space admin. Users also receive a push notification from the Passport app if they have it on their phone.

The notification includes the visitor's name and where they checked in.

Users can get in touch with their visitor straight away by replying to the email notification.

Visitor Registration

Visitors receive this email notification as soon as a occupier or an admin registers them.

The notification includes the following details:

• The host's name
• The date and time of the visit
• PIN and QR codes that they can use to check themselves in through NexIO

Visitors can get in touch with their host by replying to the email notification.

You can edit the template of your visitor notifications via Settings > Email template editor on the Admin Panel.

For more information, check out our article on editing notification templates.