• 20 Oct 2023
  • 1 Minute to read


Article Summary

What are Assets?

Assets represent physical items that you don't directly sell or lease to customers — for example chairs in furnished offices or headsets you lend to customers who request them. You can assign assets to customers for a given period or on a rolling basis.

Assets can be valuable items such as furniture or multimedia equipment. They can also help you track items of lesser value that you hand out to customers when they join your space, such as access cards or locker keys, and expect them to return before they leave.

Assets simply let you keep a record of items you own and help you track who's in their possession at all times. You manage all your assets from the Inventory section of the Admin Panel.


How Assets Work

You first need to create assets for all the items you want to track. Each asset can have its own, name, monetary value, SKU (Stock Keeping Unit), image, and description. You can then assign each asset to one or more customers at once. You can also assign assets with or without a set return date.

For example, you can assign chairs and desks to members of a team signing up for a year-long office membership. You can also assign an access card to each customer who has a contract with parking space.

Assets are not products. While each asset can have a value, assigning an asset to a customer never charges them this value.

Want to secure an asset's value in case a customer damages or never returns the item?

Consider factoring the value of the assets in your plan deposits or plan prices to cover the repair or replacement of damaged/missing assets.

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