You can allow calls via NexIO in the following scenarios:
- Pre-registered visitors trying to contact their host
- Delivery drivers trying to contact the recipient or reception
Calls via NexIO are supported in the following countries:
Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Ukraine, United Kingdom, United States
This feature is available to Nexudus customers at no additional cost via an integration developed with Twillio.
You need to enable this option prior to Admin Panel before you can start using it.
For more details, check out NexIO Settings.
Calling delivery recipients
Delivery drivers can call any existing customer if they have their name and the customer has a mobile number on record in Nexudus.
Calling hosts as a visitors
Pre-registered visitors can call their host as they check in to your space. All they need is their visitor PIN. Their host must also be a customer with a mobile number on record in Nexudus.