Integrating DoorFlow
  • 19 May 2022
  • 3 Minutes to read
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Integrating DoorFlow

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What You Need to Integrate Doorflow

You need to make sure some requirements are met before you can integrate Doorflow with Nexudus. Some requirements may seem obvious, but they're important to ensure a smooth and efficient integration.

A Doorflow Account

If you already have a Nexudus account but no Doorflow account, get in touch with Doorflow to install the system in your space and open your account.

Make sure you ask for your private key.

You'll need this key to enable the integration on the Admin Panel.

Inventory Items in Nexudus

Access to your building is managed through three items available in Nexudus: passes, resources, and desks/offices. It is important to have these items set up in your space prior to the integration because they will be the connection point between Nexudus and your Doorflow access groups.

Access Groups in Doorflow

We recommend you create a access group per pass, resource, and desk or office in your floor plans.

To give you an example, if your space offers:

  • 2 types of passes
  • 3 meeting rooms
  • 4 private offices

You will need 9 access groups in your Doorflow account.

You won't need to manually create users in Doorflow. Nexudus manage this for you, including assigning them a PIN code or up to four access cards based on the details of each customer.

Nexudus automatically adds your customers as users in Doorflow when they purchase a pass, a contract for a desk or office or make a booking for one of the resources you have connected to an access group.

access groups are always created and edited in Doorflow. You cannot modify access groups in Nexudus.

Integrating Doorflow

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Enable the Doorflow integration toggle.

  3. Add your Private key.

  4. Select your location in the Check in customers at drop-down list.

  5. Click the Save Changes button.

A few new sections will appear under the integration's settings.

Presence Tracking

This section lets you automatically trigger check-ins/outs when customers unlock specific doors.


If you choose Check in for a door, make sure customers have valid passes to access the building. If they don't, the door will unlock but we will report an unauthorised access and the customer will not be able to check in. You can see a report of failed check-ins via Operations > Failed check-ins on the Admin Panel.


This section lets you connect each resources available in your Nexudus account to Doorflow access groups. Any customer booking a connected resource will be able to unlock the relevant Doorflow doors.


Customers are added to Doorflow access groups 15 minutes before their bookings start. They are also automatically removed from the access groups 15 minutes after their bookings end.


This section lets you connect passes available in your Nexudus account to Doorflow access groups. Any customer holding a connected pass will be able to unlock the relevant Doorflow doors.


It is important the access times and days you set for the access group in Doorflow matches that of the pass. Nexudus does not change or manage the access rights for each of the access groups in Doorflow.

Desks and offices

This section lets you connect desks and offices in your Nexudus floor plans to Doorflow access group. Any customer holding an active contract assigned a connected desk or office will be added to the relevant Doorflow access groups.


Customers are added to the Doorflow access groups on their contract's start date. They are automatically removed from those access groups on their contract's cancellation date.

Once you've assigned a cardholder group to every relevant item, you can click Save changes to complete the Doorflow integration.

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