- 18 Jan 2024
- 1 Minute to read
- DarkLight
Managing Discussion Board Groups
- Updated on 18 Jan 2024
- 1 Minute to read
- DarkLight
You can create Discussion Board groups to make it easier for your customers to reach certain people when they start a conversation on the Discussion Board.
Adding Discussion Board Groups
Log in to dashboard.nexudus.com if you aren't already.
Click Add group.
Name the group.
Select your Location.
Add a short Description of the group.
Select the group's Access level.
Private - only members of the group can see the conversations and add messages.
Public - all customers can see the conversations and add messages.
Restricted - all customers can see the conversations but they cannot add messages.
Add the customers you want to include in the group from the Members drop-down list.
Click the Save Changes button.
Editing Discussion Board Groups
Log in to dashboard.nexudus.com if you aren't already.
Click on the group you want to edit.
Edit the group's details as needed.
Click the Save Changes button.
Deleting Discussion Board Groups
You cannot recover deleted records in Nexudus.
Log in to dashboard.nexudus.com if you aren't already.
Tick the checkbox next to every record you want to delete.
Click Delete xx record(s) in the Bulk actions menu.
Click Yes, do it to confirm.