Managing Discussion Board Groups
  • 18 Jan 2024
  • 1 Minute to read
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Managing Discussion Board Groups

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Article summary

You can create Discussion Board groups to make it easier for your customers to reach certain people when they start a conversation on the Discussion Board.


Adding Discussion Board Groups

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Click Add group.

  4. Name the group.

  5. Select your Location.

  6. Add a short Description of the group.

  7. Select the group's Access level.

Visibility Options

Private - only members of the group can see the conversations and add messages.
Public - all customers can see the conversations and add messages.
Restricted - all customers can see the conversations but they cannot add messages.

  1. Add the customers you want to include in the group from the Members drop-down list.

  2. Click the Save Changes button.


Editing Discussion Board Groups

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Click on the group you want to edit.

  4. Edit the group's details as needed.

  5. Click the Save Changes button.


Deleting Discussion Board Groups

You cannot recover deleted records in Nexudus.

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Tick the checkbox next to every record you want to delete.

  4. Click Delete xx record(s) in the Bulk actions menu.

  5. Click Yes, do it to confirm.


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