Managing Plans on the Members Portal
  • 20 Jun 2024
  • 1 Minute to read
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Managing Plans on the Members Portal

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Article summary

Customers can cancel their plan or switch to a different plan directly from the Plans and Benefits page on the Members Portal.

Plan cancellation policies and prorating settings always apply to cancellations and plans changes requested by customers.

ChangingPlans_MP

When customers join a new plan, the new plan will begin after the end date of their current contract based on its settings.


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