Message Macros

What are Message Macros?

Message macros are message templates that you can use in reminders and messages to automate some of your communication with your customers.

For example, you can set up a reminder dedicated to customers with a plan ending in a week that uses a message macro with message tokens such as the customer's name and their current plan.

Message macros can include dynamic tokens that automatically pull data from your Nexudus account. These message tokens let you personalize message macros.

How Message Macros work

You first create the message macro with or without message tokens. Once your message macro is drafted and ready to go, you can start using it alongside reminders or as a message you send directly to customers.

For more information, check out Adding Message Macros.