NexIO
  • 23 Oct 2024
  • 1 Minute to read
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NexIO

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Article summary

What is NexIO?

NexIO is a Nexudus app available on iOS and Android tablets that lets

  • Customers and visitors check in and out of your space
  • Visitors register themsleves on the spot
  • Couriers deliver packages to customers
NexIO isn't compatible with visitor PIN check-in if you use Salto KS to grant visitors door access.

Salto KS PIN codes are 6 digits and NexIO only allows 5. You can still have visitors check-in/out using QR codes for an easy automated process.

Tablet Requirements

You need at least one tablet meeting the requirements detailed below to use NexIO. You can choose to set up several tablets with NexIO if you want to allow check-in/out in multiple areas of your space.

SCREEN SIZEWI-FIBLUETOOTH
OS VERSION

Minimum
7 inches

Optimal
9 to 12 inches

Tablets must be able to connect to Wi-Fi.
Tablets must support Bluetooth 4.0 (also known as BLE) or above.
iOS
Version 12.4 or later

Android
Version 9 or up
This app doesn't work on Amazon Fire tablets or any tablet that doesn't have access to either the App Store or Google Play. 

Admin for NexIO

You can use a full unrestricted admin or a restricted admin with a role that includes the following permissions to set up the app:

  • AccessToken - All
  • Business- List, Read
  • Checkin - All
  • Coworker - List, Read
  • RefreshToken- All
  • Resource - All
  • User - List, Read, Create

For more information, check out User Roles Examples.

Setting up NexIO

Before customers can start using NexIO to check in and out of your space, an admin needs to set up the app.

Checking in/out with NexIO

Members and contacts can check in using the Passport app or their PIN code.

Visitors can check in using the QR code or the PIN code they received in their registration email notification.

Registering Visitors with NexIO

Visitors who aren't registered by a customer or an admin can register on the spot using NexIO. Visitors registering with NexIO are automatically checked-in as they register.


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
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