What Is Passport ?
Passport is a mobile app available on iOS and Android that your customers can download to access all the features of your Members Portal on the go.
The new version of Passport includes the same features you currently enjoy along with all the upgrades we made for Members Portal Version 5. The new app is designed to work in conjunction with Members Portal Version 5, reducing admin work for you and offering a seamless experience for your customers. It also means the Passport app is now fully customizable!
No matter what version of the Members Portal your space currently uses, you can use the same Editor to change the app's appearance, edit default pages, and create custom pages to suit your space's needs.
How Passport Works
Any customer with access to your Members Portal can download the app and log in using their Members Portal credentials.
Customers can also use their credentials from other platforms to log in to the Passport app.
Once they're logged in, they can use the app to do everything they would normally do on the Members Portal such as:
- Connect with other customers and the community
The directory shows details from other customers of your space. They can see profiles and directly message them.
- Book resources
Customers can book any of the meeting rooms you've made available in your space via Passport. They just need to enter the date and time of the booking and the app shows them the resources available.
- Purchase plans and products
Customers can sign up to new plans or purchase additional products. They also get an overview of the current plans and products they have on their account from the Plans and benefits section.
- Edit their profile details
Customers can access their profile at any time by going to the Account section on the app and editing the different fields as needed.
- Pay their invoices
Customers can pay their invoices directly through the app from the Invoices section.
Passport app Door Access Control Compatibility
On top of these features, the Passport app and its white-label equivalent work alongside some of our integrations to streamline your customers' experience.
Some of our access control integrations let your customers unlock doors either directly through the white-label version of Passport or automation tiles.
Integration | Passport by Nexudus | White-label Passport |
ACT365 | NO | YES (via automation tiles) |
Brivo | NO | YES |
Doordeck | NO | YES (via automation tiles) |
Kisi | NO | YES (via automation tiles) |
Parakey | NO | YES |
Salto KS | NO | YES |
FAQ
What's the difference between the Passport app and the white-label Passport app?
The white-label Passport app offers an additional door access control feature that lets customers unlock doors in your space.
White-label apps are listed on both app stores under your space name. All Nexudus branding is effectively removed.
For more details, check out White-label Passport by Nexudus.
Can I customize Passport without getting the white-label version?
Yes! You can now customize your Passport app just like your Members Portal, from adding your space's branding to creating custom pages.