Recommended Image Dimensions for the Members Portal
  • 22 Aug 2023
  • 2 Minutes to read
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Recommended Image Dimensions for the Members Portal

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Article summary

This article details the recommended dimensions for every image you can upload to your Members Portal.

General Image Rules

Maximum File Size

All your files must be under 10MB.

Valid Image Formats

Your images can be uploaded in PNG or JPG/JPEG format.

Images with Text

Images are automatically resized based on the device you use. If you want to use images that contain text, you should reduce the image and center it against a background that matches the recommended dimensions.

RecDimensions_Visual.png

This background acts as a buffer when the image is resized and prevents text cropping on smaller devices such as laptops and phones.

RecDimensions_MPExample.png

You may need to adjust the size and placement of the image a couple times for optimal display.

We generally don't recommend using images with text.

Adding a background and centering the image may pixelate your text based on the final image resolution.

Your image will also include the chosen background on larger screens.

The recommended dimensions will vary based on your Members Portal version.

Don't know which version of the Members Portal you use?

Check out our article on Finding your Members Portal Version.

Dimensions for Version 4

All the dimensions listed below are in pixels and width by height (w x h).

ImageRecommended dimensions
About Us Page1200x540
Articles Large1500x1125
Articles Small250x250
Courses Large & Small320x380
Customer Cover Page1200x300
Customer Profile400x400
Event Large1500x1125
Event Small250x250
FAQ Article Large1000x1000
FAQ Article Small100x100
Floor Plan1920x1080
Home Page Banner1500x750
Home Page Logo500x200
Perks & Discounts Large1000x1000
Perks&Discounts Small200x200
Product Image700x400
Resource Image700x480
Team Image (1-3)At least 340x340
Team Logo400x400

Dimensions for Version 3

All the dimensions listed below are in pixels and width by height (w x h).

ImageRecommended dimensions in pixels, width by height
Articles Large720x540
Courses Large720x540
Courses Small96x96
Customer Profile400x400
Event Large720x540
Event Small96x96
FAQ Article Large1000x1000
FAQ Article Small100x100
Floor Plan1920x1080
Home Page Banner1500x750
Home Page Logo500x200
Perks & Discounts Large1000x1000
Perks&Discounts Small100x100
Resource Image1110x822
Team Image (1-3)At least 340x340
Team Logo400x400

Dimensions for Version 2

All the dimensions listed below are in pixels and width by height (w x h).

ImageRecommended dimensions
Articles Large720x540
Articles Small372x225
Customer ProfileAt least 400x400
Event Large720x540
Event Small372x225
FAQ Article Large1000x1000
FAQ Article Small100x100
Home Page Banner2560x1200
Home Page Logo500x200
Resource Image720x540
Team LogoAt least 400x400

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