You need to set up NexIO before you can use it in your space. The setup only takes a few minutes and only needs to be done once.
What You Need to Set up NexIO
A tablet
You need at least one tablet meeting the requirements detailed below to use NexIO. You can also set up several tablets if you'd like to implement check-ins and check-outs in multiple areas of your space.
SCREEN SIZE | WI-FI | BLUETOOTH | OS VERSION |
---|---|---|---|
Minimum 7 inches Optimal 9 to 12 inches | Tablets must be able to connect to Wi-Fi. | Tablets must support Bluetooth 4.0 (also known as BLE) or above. | iPadOS Version 13 or later Android Version 12 or up |
Turning off auto-lock on your tablet
You need to disable the auto-lock on your tablet to ensure its screen doesn't automatically shut off after a given number of minutes without activity.
Android
- Open the tablet's Settings.
- Tap Display & Brightness.
- Tap Auto-Lock.
- Select Never.
iOS
- Open the iPad's Settings.
- Tap Display & Brightness.
- Tap Auto-Lock.
- Select Never.
Setting Up NexIO
-
Download NexIO on your iOS or Android tablet .
-
Open the app.
-
Log in to your account using a full admin email and password.
-
Select your location.
-
Add the name of the location where your tablet is placed in the space and tap Complete setup to continue.
-
Tap Allow or OK to authorize NexIO to detect nearby devices.
-
Tap Allow or OK to let NexIO access your tablet's camera for QR codes scanning.
-
Tap Allow or OK to let NexIO use Bluetooth to let customers use the Passport app to check in and out.
All set! You're ready to use NexIO.