You need to set up NexIO before you can use it in your space. The setup only takes a few minutes and only needs to be done once.
What You Need to Set up NexIO
A tablet
You need at least one tablet meeting the requirements detailed below to use NexIO. You can also set up several tablets if you'd like to implement check-ins and check-outs in multiple areas of your space.
| Screen size | WiFi | Bluetooth | OS version |
|---|---|---|---|
9 to 12 inches for optimal display and 7 inches minimum |
Tablets must be able to connect to WiFi. | Tablets must support Bluetooth 4.0 (also known as BLE) or above. | iPadOS - Version 13 or later Android - Version 12 or up |
Turning off auto-lock on your tablet
You need to disable the auto-lock on your tablet to ensure its screen doesn't automatically shut off after a given number of minutes without activity.
Android
- Open the tablet's Settings.
- Tap Display & Brightness.
- Tap Auto-Lock.
- Select Never.
iOS
- Open the iPad's Settings.
- Tap Display & Brightness.
- Tap Auto-Lock.
- Select Never.
Setting Up NexIO
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Download NexIO on your iOS or Android tablet .
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Open the app.
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Log in to your account using a full admin email and password.
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Select your location.
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Add the name of the location where your tablet is placed in the space and tap Complete setup to continue.
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Tap Allow or OK to authorize NexIO to detect nearby devices.
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Tap Allow or OK to let NexIO access your tablet's camera for QR codes scanning.
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Tap Allow or OK to let NexIO use Bluetooth to let customers use the Passport app to check in and out.
All set! You're ready to use NexIO.