You don't need to manually transfer customers. Customers will be automatically transferred to PaperCut when you give them printing credits.
If a customer has more than one account using the same email address in Nexudus, they're treated as one customer in PaperCut.
Only one customer account is connected to PaperCut, also known as the preferred account.
Nexudus automatically selects the oldest active individual customer account. If a customer doesn't have an individual account, Nexudus will transfer their company account.
For example, a customer with both an individual and a company account will have their individual account as their preferred account. If they have multiple individual customer accounts, the oldest active account will be their preferred account.
If customers have printing credits in multiple Nexudus accounts, they're all transferred to the user account in PaperCut. All pay-per-print charges are automatically invoiced to the preferred customer in Nexudus.
Customers must log in to PaperCut using their preferred account's password and PIN code.
PaperCut Bridge automatically adds and removes PaperCut users based on their level of access every few minutes.
When you first enable the integration, you can easily transfer all or certain groups of your customers to PaperCut through the Bulk edit tool.
You can also transfer customers individually.
Transferring Users in Bulk
You can easily give all or certain groups of customers access to PaperCut in a few clicks on the Admin Panel.
Log in to dashboard.nexudus.com if you aren't already.
- Go to Settings > Bulk edit.
- Under Record type, select customers.
- Under Apply changes to, select the customers you want to have printing access.
- Under Options > Printing, enable Unrestricted user in PaperCut if you're using the Pay-per-print Only or Credits & Pay-per-print pricing model.
- Enable Free unlimited printing via PaperCut if you're using the Free Unlimited Printing pricing model.
- Click Apply changes.
All set! Your customers should begin to appear in your user list on the PaperCut admin panel in a few moments.
If you're using the Pay-per-print Only or Free Unlimited Printing models, your customers can begin printing immediately.
If you're using the Credits & Pay-per-print pricing model, the next step is to give credits to customers so they can start printing.
Transferring Users Individually
You can easily give new customers access to PaperCut individually in a few clicks on the Admin Panel.
Log in to dashboard.nexudus.com if you aren't already.
- Operations > Members and contacts.
- Select the customer who needs access.
- Click Account > Integrations & Services.
- Toggle on Free unlimited printing if you're using the Free Unlimited Printing pricing model.
- Toggle on Unrestricted user in PaperCut if you're using the Pay-per-print Only or Credits & Pay-per-print pricing model.
Click the Save Changes button.
All set! Your customer should appear in your user list on the PaperCut admin panel in a few minutes.
If you're using the Pay-per-print Only or Free Unlimited Printing models, your customer can begin printing immediately.
If you're using the Credits & Pay-per-print pricing model, the next step is to give credits to your customer so they can start printing.