Using the White-label Passport App with Salto KS
- 10 Nov 2022
- 3 Minutes to read
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Using the White-label Passport App with Salto KS
- Updated on 10 Nov 2022
- 3 Minutes to read
-
Comment
This feature is only available if:
- You use a white-label version of the Passport app
or - You started using the standard version of the Passport app before June 2020
You cannot remotely open Salto doors using your app.
The app relies on Bluetooth (BLE) to unlock Salto KS doors which doesn't work if the customer opening the door isn't physically in the space.
Customers can use your app to unlock Salto doors one of two ways:
- Automatically if you use the Salto SSO feature
- Manually if you don't want to use the Salto SSO feature or we haven't confirmed it is enabled in your account yet.
Automated setup with SSO
Your customers can unlock doors in a matter of seconds if you've enabled the Salto SSO feature on the Admin Panel. It doesn't require any setup on the customer's end , as long as you've enabled the Salto SSO feature and the customer has purchases that grant them door access. This includes passes, bookings and contracts for desks/offices.
You cannot use your white-label app and Salto KS's own app at the same time with SSO.
If you want customers to be able to open doors remotely, we recommend using Salto's own app instead of your white-label app. If not, we recommend using your white-label app.
All customers need to do to unlock doors once you start using Salto SSO is enable Bluetooth on their phone and open your app.
The Unlock door tile is on the home screen.
Tap the Unlock Door tile and hold the phone close to the door lock.
The door should automatically open in seconds.
The first Salto KS door you try to open using the app can take up to 10 seconds to unlock.
Manual setup
If you're not currently using the Salto SSO feature or we haven't confirmed that your white-label app was updated to support Salto SSO , your customers still need to go through the following flow to use your app to unlock doors.
When the customer is first added to a Salto access group through a purchase in Nexudus (connected passes, bookings, or contracts for desks/offices), they receive an email notification from Salto.
This notification prompts them to create their account.
- Look for an email from Salto named "Your invitation to ..." in your inbox.
- Tap or click on the link to get started and fill out the form to register with Salto KS.
- Allow Nexudus to access your account by selecting Yes, allow.
Once you have your Salto KS account, you need to connect it to your space's app.
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Open your space's app.
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Tap the three dots icon in the bottom right corner of the screen.
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Tap on My Activity > Integrations.
- Tap on Connect.
You are redirected to the Salto KS login page.
- Log in using the email and password you defined when registering with Salto KS.
You should now see a confirmation at the top of the screen and the Salto KS section should now display a Disconnect button.
Your Salto account is now connected to your phone. Passes you get, bookings you make, and contracts you sign up to will automatically update your level of access. You won't need to go through this process again unless you tap on the Disconnect button or you receive another email from Salto KS.
If you go back to the app's home screen, you can now also see an Unlock door tile.
To unlock doors, simply make sure Bluetooth is enabled on your phone and tap the tile.
Doors should automatically open as you hold your phone by the locks.
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