Adding Time Passes
  • 11 Jul 2022
  • 3 Minutes to read

Adding Time Passes


Time passes are passes that let customers check in up to certain number of minutes. Time passes, unlike day passes, can be used over the course of several days until the customer runs out of time.

Want passes to give customer access for an entire day?

Check out our article on Adding Day Passes.

You can create time passes in two different ways:

  • Working hours time passes

This wizard lets you create a time pass that's only valid Monday to Friday during working hours in a few clicks.

For example, you want members on basic plans to only be able to check-in between 10 and 4:30 on weekdays.

  • Custom time passes

This option lets you create a time pass from scratch with the Availability of your choice.

For example, you want to create a time pass that's available 7 days/week or a time pass that's only available on Wednesday and Friday afternoons.


Adding Working Hours Time Passes

The Working hours template lets you create a time pass that can only be used during specific woking hours in a few clicks.

For example, you want customers to be able to check in for up to 10 hours, but always within your 9 to 5 opening hours, Monday through Friday. In this case, you would create a working hours pass where you define the Valid from/until times as 09:00./17:00 and then add 600 minutes of access.

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Passes.

  3. Click Add pass.

  4. Click on Working hours pass.

  5. Name the pass.

  6. Define the pass Valid from/until times based on the working hours you want have for this specific pass.

  7. Click the Save Changes button.

  8. Select This pass can be used for up to in the Type section.

  9. Define the number of minutes you want to include in the pass.

3 hours = 180 minutes
5 hours = 300 minutes
8 hours = 480 minutes

  1. Click the Save Changes button.

Working hours time passes are only available in the location where you create them by default.

You can easily make them available across all locations by selecting your Network location in the Available at drop-down list.

WHTimePasses_NetworkSetup.png

Your working hours pass can now be added as a benefit to any plan or product. You can also add passes to a customer's account via the Benefits tab.


Adding Time Passes

You can also create a time pass from scratch. This time pass is available at all times by default, but you can define its Availability as you like.

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Passes.

  3. Click Add pass.

  4. Click on Manual entry.

  5. Name the pass.

  6. Select your location.

Select your Network location if you want this pass to be available in all your locations.
  1. Tick the This pass can be used during several days but only up to checkbox and define the number of minutes included in the pass.

  2. Define the Use priority of the pass.

It is set to Normal by default, but you can make it Low or High priority.

For more information, check out Passes Usage.

  1. Define the number of minutes you want to include in the pass.

3 hours = 180 minutes
5 hours = 300 minutes
8 hours = 480 minutes

  1. Click on the Availability tab and define when the pass can used.
If you don't define any Availability, the pass is always available by default.
  1. Click the Save Changes button.

Your time pass can now be added as a benefit to any plan or product. You can also add those passes to a customer's account via the Benefits tab.