You can give your customers the option to freeze their floor plan from the Members Portal in a few clicks on the Admin Panel.
For example, allow members to freeze their plan for up to 3 month, once a year.
You don't need to allow plan freezing if you only want admins to be able to freeze plans.
Log in to dashboard.nexudus.com if you aren't already.
- Click Inventory > Plans.
- Click on the relevant plan.
- Click on the Limits tab.
- Toggle on Customers in this plan can freeze their plan from the portal or the app.
- Define the number of Pauses a year and Cycles per freeze you want to allow.
Pauses a year and Cycles per freeze are linked settings
For example, if you want to allow up to 3 months in a year, but no more than 1 month at a time, make sure Pauses a year is set to 3 and Cycles per freeze is set to 1.
Click the Save Changes button.
All set! Customers signed up to this plan can now freeze it from the Members Portal within the limits you've defined. Repeat the process for every other relevant plan.