• 25 Mar 2024
  • 1 Minute to read


Article summary

What is NexIO?

NexIO is a Nexudus app available on iOS and Android tablets that lets customers and visitors check in and out of your space. Visitors also have the option to register on the spot and have the customer designated as their host notified of their arrival.

The current version of NexIO isn't compatible with visitor check-in if you use Salto KS to grant visitors door access.


Tablet Requirements

You need at least one tablet meeting the requirements detailed below to use NexIO. You can choose to set up several tablets with NexIO if you want to allow check-in/out in multiple areas of your space.


7 inches

9 to 12 inches

Tablets must be able to connect to Wi-Fi.
Tablets must support Bluetooth 4.0 (also known as BLE) or above.
Version 12.4 or later

Version 9 or up
This app doesn't work on Amazon Fire tablets or any tablet that doesn't have access to either the App Store or Google Play. 

Admin Account Dedicated to NexIO

We recommend a dedicated admin account for the app because your displays will be disconnected every time you reset the password of the admin account used to set up the app.

Having a dedicated admin account helps keep the app up and running all day and helps you avoid repeating the setup process.

You can create a full unrestricted admin or a restricted user with a role that includes the following permissions:

  • AccessToken - All
  • Business- List, Read
  • Checkin - All
  • Coworker - List, Read
  • RefreshToken- All
  • Resource - All
  • User - List, Read, Create

For more information, check out User Roles Examples.

Setting up NexIO

Before customers can start using NexIO to check in and out of your space, an admin needs to set up the app.

Checking in/out with NexIO

Members and contacts can check in using the Passport app or their PIN code.

Visitors can check in using the QR code or the PIN code they received in their registration email notification.

Registering Visitors with NexIO

Visitors who aren't registered by a customer or an admin can register on the spot using NexIO. Visitors registering with NexIO are automatically checked-in as they register.

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
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