• 25 Aug 2022
  • 2 Minutes to read


What is NexIO?

NexIO is a Nexudus app available on iOS and Android tablets that lets customers and visitors check in and out of your space. Visitors also have the option to register on the spot and have the customer designated as their host notified of their arrival.


Tablet Requirements

You need at least one tablet meeting the requirements detailed below to use NexIO. You can choose to set up several tablets with NexIO if you want to allow check-in/out in multiple areas of your space.

Screen size 

Tablet screens must be over 7 inches. We recommend displays between 9 and 12 inches for optimal display and ease of use. 


Tablets must connect to Wi-Fi to download and use the app. 


Tablets must support Bluetooth 4.0 (also known as BLE) or above.

Access to the Apple Store or Google Play 

Tablets must have access to the Apple Store (iPad) or Google Play (Android tablets) to download the app.

Minimum OS Version 

Tablets must use a recent version of iOS or Android. You can easily find the minimum OS required for your tablets from the app's page on the App Store or Google Play. 


To find the minimum iPadOS required to use the app, find the app on the App Store and scroll down to the Information section. 


Android tablets

To find the minimum Android version required to use the app, find the app on Google Play and click on the arrow icon next to About this app


Admin Account Dedicated to NexIO

We recommend a dedicated admin account for the app because your displays will be disconnected every time you reset the password of the admin account used to set up the app.

Having a dedicated admin account helps keep the app up and running all day and helps you avoid repeating the setup process.

You can create a full unrestricted admin or a restricted user with a role that includes the following permissions:

  • AccessToken - All
  • Business- List, Read
  • Checkin - All
  • Coworker - List, Read
  • RefreshToken- All
  • Resource - All
  • User - List, Read, Create

For more information, check out User Roles Examples.

Setting up NexIO

Before customers can start using NexIO to check in and out of your space, an admin needs to set up the app.

Checking in/out with NexIO

Members and contacts can check in using the Passport app or their PIN code.

Visitors can check in using the QR code or the PIN code they received in their registration email notification.

Registering Visitors with NexIO

Visitors who aren't registered by a customer or an admin can register on the spot using NexIO. Visitors registering with NexIO are automatically checked-in as they register.

What's Next