This article details the recommended dimensions for every image you can upload to your Members Portal.
General Image Rules
Maximum File Size
All your files must be under 10MB.
Valid Image Formats
Your images can be uploaded in PNG or JPG/JPEG format.
Images with Text
Images are automatically resized based on the device you use. If you want to use images that contain text, you should reduce the image and center it against a background that matches the recommended dimensions.
This background acts as a buffer when the image is resized and prevents text cropping on smaller devices such as laptops and phones.
You may need to adjust the size and placement of the image a couple times for optimal display.
Adding a background and centering the image may pixelate your text based on the final image resolution.
Your image will also include the chosen background on larger screens.
Recommended Image Dimensions
The recommended dimensions will vary based on your Members Portal version.
Check out our article on Finding your Members Portal Version.
Dimensions for Version 4
All the dimensions listed below are in pixels and width by height (w x h).
| Image | Recommended dimensions |
|---|---|
| About Us Page | 1200x540 |
| Articles Large | 1500x1125 |
| Articles Small | 250x250 |
| Courses Large & Small | 320x380 |
| Customer Cover Page | 1200x300 |
| Customer Profile | 400x400 |
| Event Large | 1500x1125 |
| Event Small | 250x250 |
| FAQ Article Large | 1000x1000 |
| FAQ Article Small | 100x100 |
| Floor Plan | 1920x1080 |
| Home Page Banner | 1500x750 |
| Home Page Logo | 500x200 |
| Perks & Discounts Large | 1000x1000 |
| Perks&Discounts Small | 200x200 |
| Product Image | 700x400 |
| Resource Image | 700x480 |
| Team Image (1-3) | At least 340x340 |
| Team Logo | 400x400 |
Dimensions for Version 3
All the dimensions listed below are in pixels and width by height (w x h).
| Image | Recommended dimensions in pixels, width by height |
|---|---|
| Articles Large | 720x540 |
| Courses Large | 720x540 |
| Courses Small | 96x96 |
| Customer Profile | 400x400 |
| Event Large | 720x540 |
| Event Small | 96x96 |
| FAQ Article Large | 1000x1000 |
| FAQ Article Small | 100x100 |
| Floor Plan | 1920x1080 |
| Home Page Banner | 1500x750 |
| Home Page Logo | 500x200 |
| Perks & Discounts Large | 1000x1000 |
| Perks&Discounts Small | 100x100 |
| Resource Image | 1110x822 |
| Team Image (1-3) | At least 340x340 |
| Team Logo | 400x400 |
Dimensions for Version 2
All the dimensions listed below are in pixels and width by height (w x h).
| Image | Recommended dimensions |
|---|---|
| Articles Large | 720x540 |
| Articles Small | 372x225 |
| Customer Profile | At least 400x400 |
| Event Large | 720x540 |
| Event Small | 372x225 |
| FAQ Article Large | 1000x1000 |
| FAQ Article Small | 100x100 |
| Home Page Banner | 2560x1200 |
| Home Page Logo | 500x200 |
| Resource Image | 720x540 |
| Team Logo | At least 400x400 |