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    Recommended Image Dimensions for the Members Portal
    • 22 Aug 2023
    • 2 Minutes to read
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    Recommended Image Dimensions for the Members Portal

    • Updated on 22 Aug 2023
    • 2 Minutes to read
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    Article summary

    This article details the recommended dimensions for every image you can upload to your Members Portal.

    General Image Rules

    Maximum File Size

    All your files must be under 10MB.

    Valid Image Formats

    Your images can be uploaded in PNG or JPG/JPEG format.

    Images with Text

    Images are automatically resized based on the device you use. If you want to use images that contain text, you should reduce the image and center it against a background that matches the recommended dimensions.

    RecDimensions_Visual.png

    This background acts as a buffer when the image is resized and prevents text cropping on smaller devices such as laptops and phones.

    RecDimensions_MPExample.png

    You may need to adjust the size and placement of the image a couple times for optimal display.

    We generally don't recommend using images with text.

    Adding a background and centering the image may pixelate your text based on the final image resolution.

    Your image will also include the chosen background on larger screens.

    The recommended dimensions will vary based on your Members Portal version.

    Don't know which version of the Members Portal you use?

    Check out our article on Finding your Members Portal Version.

    Dimensions for Version 4

    All the dimensions listed below are in pixels and width by height (w x h).

    ImageRecommended dimensions
    About Us Page1200x540
    Articles Large1500x1125
    Articles Small250x250
    Courses Large & Small320x380
    Customer Cover Page1200x300
    Customer Profile400x400
    Event Large1500x1125
    Event Small250x250
    FAQ Article Large1000x1000
    FAQ Article Small100x100
    Floor Plan1920x1080
    Home Page Banner1500x750
    Home Page Logo500x200
    Perks & Discounts Large1000x1000
    Perks&Discounts Small200x200
    Product Image700x400
    Resource Image700x480
    Team Image (1-3)At least 340x340
    Team Logo400x400

    Dimensions for Version 3

    All the dimensions listed below are in pixels and width by height (w x h).

    ImageRecommended dimensions in pixels, width by height
    Articles Large720x540
    Courses Large720x540
    Courses Small96x96
    Customer Profile400x400
    Event Large720x540
    Event Small96x96
    FAQ Article Large1000x1000
    FAQ Article Small100x100
    Floor Plan1920x1080
    Home Page Banner1500x750
    Home Page Logo500x200
    Perks & Discounts Large1000x1000
    Perks&Discounts Small100x100
    Resource Image1110x822
    Team Image (1-3)At least 340x340
    Team Logo400x400

    Dimensions for Version 2

    All the dimensions listed below are in pixels and width by height (w x h).

    ImageRecommended dimensions
    Articles Large720x540
    Articles Small372x225
    Customer ProfileAt least 400x400
    Event Large720x540
    Event Small372x225
    FAQ Article Large1000x1000
    FAQ Article Small100x100
    Home Page Banner2560x1200
    Home Page Logo500x200
    Resource Image720x540
    Team LogoAt least 400x400
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