Understanding Networks
- 16 Nov 2023
- 3 Minutes to read
- DarkLight
Understanding Networks
- Updated on 16 Nov 2023
- 3 Minutes to read
- DarkLight
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If you manage more than one location from the same Nexudus account, you have a network. Networks are simply a way to group different locations you manage.
You can choose to organize your network hierarchically to share common options and policies such as passes across all locations. You can also choose to define options and policies in each individual location.
For example, if you manage spaces in the United States and Canada, having a network for each country can help you configure locations differently to comply with local and federal regulations.
How Networks Are Charged
Each location in your network is charged individually by default. You'll need to add a payment method in each location of the network.
Which Items Can Be Shared in Networks
The following items can be shared across locations.
| Item | Description |
|---|---|
| Products | Products can be sold in any location, no matter where the product record is created. Product sales are allocated to the location issuing that charge or the home location of the customer, depending on your billing settings. |
| Plans | You can add a contract to a customer, no matter which of your sites that contract was issued in. This is true even when the plan the contract is for is linked to another account. Revenue generated by selling the plan will be allocated to the site issuing the contract for the plan or the home location of the customer, depending on your billing settings, but never based on the location the plan is added to. |
| Passes | Passes assigned to a network account are valid in all child locations within that network unless you choose to restrict them to a subset of the network |
| Tax rates | Tax rates from one location in a network can be assigned to items in any other location. |
| Financial accounts | Financial accounts from one location in a network can be assigned to items in any other location. |
| Discounts | Discounts added to the network account can be applied in any other location. |
| Roles | Roles added to a location within a network can be assigned to any user in any location within the network. |
| Validation rules | Validation rules you create in a network automatically apply to all other locations within the network. |
Network Hierarchies
Networks are a great way to organize your different locations. Your network hierarchy can be nested up to 4 levels.
Need a more complex structure?
You can contact support to find a solution that works for you.
For example, if you run 3 locations, you will be provided with 4 locations that would look as follows:
- Network London
- Location Soho
- Location Peckham
- Location Battersea
A more complex example could be a regional network that hosts two other network levels.
NORTH AMERICA NETWORK
Network US
- Spaces California
- Location San Francisco
- Location Los Angeles
- Spaces Florida
- Location Orlando
- Location Miami
- Spaces California
Network CA
- Spaces British Columbia
- Location Victoria
- Location Vancouver
- Spaces Quebec
- Location Montreal
- Location Laval
- Spaces British Columbia
Networks are a great tool to manage multiple locations under one Nexudus account, but you can also choose to manage all your locations individually, using separate accounts.
Customers in Networks
All your customers have a home location which is the one where they were first registered by default. You can edit this home location and any of the locations they can access within the Account tab under Locations Admin Panel.
Customers can have access to all locations within your network or only a select few. The rule is simple — any location you add to their account, they can access by default.
Customers don't need access to network locations to access other locations within your network.
For more information, check out Managing Customer Location Access.
Members Portals in Networks
Each of your locations has its own Members Portal and its own URL. In addition to that, if you use one or more networks, each network location also has its own Members Portal.
For example, if you manage three locations, you'll have four Members Portals in total. One for each location and a fourth one for the network.
Managing more than 6 locations?
Your customers can easily search through your network the same way admins can on the Admin Panel.
All locations can easily be set up using the same settings and branding. They can also have their own content, products, plans, and other services if you need them to.
You can use the network's portal as your main portal, where new potential members sign up and where all your services across all sites are listed.
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