You can book calls with one of our support experts from the Admin Panel.
If you've recently started using Nexudus, you get 2 free introductory calls. Any additional call will be charged $/€/£175 per hour.
If you are signed up to our AMA package, you can book up to 4 free calls per calendar month. Any additional call will also be charged $/€/£175 per hour.
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Log in to dashboard.nexudus.com if you aren't already.
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Click on the lifesaver icon in the top right corner of the page.
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Click on One-to-one training.
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Select Online training.
- Select a date and time on the calendar, making sure the selected time zone matches wherever you are located.
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Click Confirm.
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Click Add guest if you want other members of staff to join the training call.
- Select your training type from the list, based on the topics you want to cover during the call.
For example, if you have a bunch of questions on invoices and payment gateways, you should pick Billing.
- Add any questions or specific topics you want to cover during the call in the notes section.
- Click Schedule Event.
You've successfully booked a training session with one of our support experts. We automatically add the training charge to your next Nexudus invoice.