Registering Visitors on the User Portal
  • 01 Jul 2022
  • 1 Minute to read

Registering Visitors on the User Portal


Article Summary

Occupiers can register visitors on the User Portal in a few clicks.
Just log in to your User Portal and click Settings > My account > My visitors.

WP_VisitorRegistrationPath.gif

From there, you can register visitors by adding their details to the visitor form and clicking Register visitor.

WP_VisitorRegistrationForm.png

Once you register a new visitor, they pop up in the list above the registration form.

WP_VisitorRegistered.png

If you ever need to edit a visitor's details, just remove them from the list and register them again using the relevant new details.

WP_VisitorRemove.png

As soon as you register new visitors, they receive an email notification that includes your name, the booking's details, and a PIN code that they can use to check themselves in if your space uses NexIO.

WP_VisitorRegistrationNotif.png

When visitors check themselves in or have a member of staff check them in on the day of their visit, you also receive an email and Passport notification letting you know they've arrived.

WP_VisitorCheckinNotif.png

Adding Booking Attendees

You can also add visitors as booking attendees. All you need to do is scroll down the resource you're booking and click on the Add attendee button.

WP_BookingAttendees.gif

From there, you can add one of your scheduled visitors, past visitors or new visitors to your booking.

As soon as you finalize your booking, all attendees receive an email notification that includes your name, the booking's details, and a PIN code that they can use to check themselves in if your space uses NexIO.

WP_VisitorRegistrationNotif.png

When attendees check themselves in or have a member of staff check them in, you'll also receive an email and Passport notification letting you know they've arrived.

WP_VisitorRegistrationNotif.png


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.