Email Server Settings
- 12 Jan 2024
- 1 Minute to read
Email Server Settings
- Updated on 12 Jan 2024
- 1 Minute to read
Article Summary
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Sender Information
From name
This field lets you define the signature that we add at the end of all default email notifications sent to customers.
Reply-to address
This field lets you define the email address that receives all replies sent by customers through an email notification.
Carbon Copy
Send a copy (BCC) of every message to the Reply-to address for this location
This toggle lets you automatically send a copy of all email notifications added to the email queue to the email address you've defined in the Reply-to address field.
Send a copy (BCC) of every message to
This field lets you add email addresses. All the addresses you add to this field will receive every email notification that's added to the email queue.
Make sure you separate all email addresses using semicolons (;).
Advanced Settings
Your space uses Nexudus servers to deliver email notifications by default. You can choose to use your own through Sendgrid or another bulk email delivery service.
To start using your own email servers, just toggle off Use Nexudus servers to deliver email (recommended). Several fields appear to let you replace the Nexudus details with your SMTP server details.
You need to add all the following details to connect your servers to Nexudus:
- Email server host and port
- SSL connection
- SMTP username and password
Using your own email servers changes the meaning of a notification's status in the Nexudus email queue.
While all notifications will still show in your email queue, their status will now only let you know if Nexudus was able to deliver the notifications to your servers, not your users. If you want to know if notifications were delivered to your users, you'll need to check their status from your servers.
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