Managing Printing Credits
  • 27 Apr 2022
  • 5 Minutes to read
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Managing Printing Credits

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Printing credits can be added as benefits to any plan or product you sell. You can also directly add them as benefits to a customer account.

Printing credits are unit-based with 1 unit = 1 cent. To figure out how much printing credit you should include as a benefit, you just need to multiply your price(s) per print (in cents) by the number of prints you want to let customers print using credits.

For example, if you charge a flat rate of $0.30 per print and you want your plans to include include 30 prints worth of printing credits, your printing credit amount should be 900.

If you want to offer a set amount of money for printing, simply multiply that amount by 100.

For example, if you want to include $10 worth of printing credit, you'll need to set your printing credit amount to 1000.

You need to enable one of our printing integrations before you can start using printing credits.

Adding Printing Credits as Benefits

Once you have your printing credit set up, you can add it as benefits to any plan or product in your inventory. You can also directly add it to any customer account.

Plans

Customers already signed up to plans won't receive the printing credits you add until their next invoice date.

If you want them to get the additional printing credits straight away, manually add them to their account.

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Plans.

  3. Click on the relevant plan.

  4. Click Benefits > Printing credit.

  5. Click Add printing credit.

  6. Select your printing credit under Valid to book.

  7. Define the Credit amount.

Credit amount is unit-based with each unit representing 1 cent.

If you want to include $20 worth of printing, the credit amount should be 2000.
If you want to include 100 pages and you charge a flat rate of $0.15 per print, the credit amount should be 1500.

  1. Select the credit's Expiration.
The credit's expiration is based on the plan's renewal frequency by default.
  1. Click the Save Changes button.

Products

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Product.

  3. Click on the relevant product.

  4. Click Benefits > Printing credit.

  5. Click Add printing credit.

  6. Select your printing credit under Valid to book.

  7. Define the Credit amount.

Credit amount is unit-based with each unit representing 1 cent.

If you want to include $20 worth of printing, the credit amount should be 2000.
If you want to include 100 pages and your price per page is $0.15, the credit amount should be 1500.

  1. Select the credit's Expiration.
The credit's expiration is based on the plan's renewal frequency by default.
  1. Click the Save Changes button.

Customer Accounts

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click on the relevant customer.

  3. Click Benefits > Printing credit.

  4. Click Add printing credit.

  5. Select your printing credit under Valid to book.

  6. Define the Credit amount.

Credit amount is unit-based with each unit representing 1 cent.

If you want to include $20 worth of printing, the credit amount should be 2000.
If you want to include 100 print and you use a flat $0.15 rate per print, the credit amount should be 1500.

  1. Select the credit's Expiration.
The credit's expiration is based on the plan's renewal frequency by default.
  1. Click the Save Changes button.


Editing Printing Credits

You can edit printing credits from plans and products at any point. You can also edit printing credits directly from customer accounts.

Editing printing credits in plans and products won't affect the credits customers already received.

If you also want to edit the credits already assigned to customers, you'll need to manually edit them from each customer account.

Plans

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Plans.

  3. Click on the relevant plan.

  4. Click Benefits > Printing credit.

  5. Click on the relevant credit.

  6. Edit the credit as needed.

  7. Click the Save Changes button.

Products

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Product.

  3. Click on the relevant product.

  4. Click Benefits > Printing credit.

  5. Click on the relevant credit.

  6. Edit the credit as needed.

  7. Click the Save Changes button.

Customer Accounts

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click on the relevant customer.

  3. Click Benefits > Printing credit.

  4. Click on the relevant credit.

  5. Edit the credit as needed.

  6. Click the Save Changes button.


Deleting Printing Credits

You can delete printing credits from plans and products at any point. You can also delete printing credits directly from any customer's account.

Deleting printing credits in plans and products won't affect the credits customers already received from those items.

If you also want to delete the credits already assigned to customers, you'll need to manually delete them from each customer account.

You cannot recover deleted records in Nexudus.

Plans

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Plans.

  3. Click on the relevant plan.

  4. Click Benefits > Printing credit.

  5. Tick the checkbox next to every credit you want to delete.

  6. Click Delete xx record(s) in the Bulk actions menu that popped on the right.

  7. Click Yes, do it to confirm.

Products

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Inventory > Product.

  3. Click on the relevant product.

  4. Click Benefits > Printing credit.

  5. Tick the checkbox next to every credit you want to delete.

  6. Click Delete xx record(s) in the Bulk actions menu that popped on the right.

  7. Click Yes, do it to confirm.

Customer Accounts

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click on the relevant customer.

  3. Click Benefits > Printing credit.

  4. Tick the checkbox next to every credit you want to delete.

  5. Click Delete xx record(s) in the Bulk actions menu that popped on the right.

  6. Click Yes, do it to confirm.


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