Once customers are transferred to PaperCut, printing is a two-step process.
1. Create a printing job in the PaperCut web portal
2. Release prints with their PIN code
Step 1. Creating a Print Job in the PaperCut Web Portal
Customers will first need to log in to the PaperCut web portal to create a print job.
Customers will need their PaperCut username and password to log in to the web portal.
A customer's PaperCut username is their email in Nexudus.
Customers can easily find their password in the Passport app or on the Members Portal.
In the Passport app, they can find their password by tapping the three dots icon and going to My Profile > PIN and Password. In the Members Portal, they can find their password by going to Settings > Security.
How customers print using the web portal will depend on your setup in PaperCut. Once they've created a print job, they'll need to release the prints.
Step 2. Releasing prints
Customers will need their five-digit PIN code to release prints from a printer.
Customers can easily find their PIN code in the Passport app or on the Members Portal.
In the Passport app, they can find their PIN code by tapping the three dots icon and going to My Profile > PIN and Password. In the Members Portal, they can find their PIN code by going to Settings > Security.
Based on your PaperCut setup and the printers you have in your space, the way customers add their Nexudus credentials will vary.
You can also choose to connect ELATEC readers to your PaperCut printers, allowing your customers to release their print jobs using the Passport app app or its white-label equivalent.