Documentation Index

Fetch the complete documentation index at: https://help.nexudus.com/llms.txt

Use this file to discover all available pages before exploring further.

🗓️ Release Notes 2026

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Check out the Passport release notes or Tablet apps release notes

June 1st 2026

New

  • Deposits held for each customer now available in a single, easy to find tab.
    For more details, check out, Deposits.

Updates

Fixes

  • Fixed a display issue when applying and removing filters on various lists in the Admin Panel.

  • Fixed a display issue when applying a payment method filter to invoice lists.

  • Fixed validation rules ignoring formulas that checked against event attendees.

  • Fixed display issue that rounded down 0.01 cent totals on the Members Portal when prices typed in the back end were set to include tax.

  • Digital signature no longer shown as an option for admins creating proposals and contracts on the Admin Panel when the integration is disabled within the location.

  • Agenda view on the booking calendar can now be printed in full, with no cropping of any of the agenda’s content.

  • Fixed a bug that sent duplicate notifications to admins when event tickets were purchased by customers.

  • Fixed an issue where plan limits for visitors didn’t apply in some booking scenarios.

  • Fixed an issue where some users with door access deleted in Nexudus weren’t automatically deleted in Salto.

  • Fixed an issue where floor plan units assigned to contracts with a future start date were preventing the resources linked to the units from being booked before the contract start date.

April 12th 2026

New

  • Live Building Capacity
    Visitors and booking owners can now be checked in and displayed in the "Who is on site" panel for better real-time occupancy tracking.

  • Global Resource Rules
    Streamline your workflow by applying rules across all or selected resources and locations simultaneously.

  • Customer Benefit Logs
    Easily track how and when specific benefits are utilized via a dedicated log for each customer.

  • NexKiosk Product Controls
    You can now hide products from the Members Portal/Mobile apps while keeping them available for self-checkout at NexKiosk.

  • Product Sales Validation
    New rules allow you to restrict product sales based on whether they are being sold through NexKiosk.

Updates

  • Added toggles to switch between data for "All Locations" or just your "Current location."

  • Floor plan units with upcoming, but not yet active, bookings and contracts now displayed using a unique color on the Admin Panel.

Fixes

  • Fixed a display bug where hot desk availability wasn't accurately reflected when grouped with other resources.

  • Resolved a display bug where units assigned to contracts starting in the future showed as Occupied before the contract’s start date.

  • Zero-cost bookings are now added to invoices when the settings Create zero-value invoices and Include lines for bookings fully paid by credit are enabled.


March 2nd 2026

New

  • Streamlined Checkout: Admins can now defer non-essential registration fields to improve sign-up conversion rates.

  • Part-Time Office Allocation: Assign the same unit to different members on different days to maximize space utilization.

  • Global Branding Settings: Manage colors and fonts across all apps from a single page in the Admin Panel (v4.0.900+).

  • Brivo Integration: Added a toggle to show/hide the "Unlock Nearest" feature.

Updates

  • Churn Insights: Plan cancellation reasons are now mandatory in the Members Portal.

  • Booking Visibility: Improved the display of simultaneous booking limits for day passes and hot desks.

  • Safety & Validation: Added safeguards for NexKiosk network configurations and improved bulk editing efficiency.

Bug Fixes

  • Financial Accuracy: Corrected recurring booking calculations and removed misleading tax labels in summaries.

  • System Stability: Fixed crashes related to guest additions, "endless loading" for suspended members, and mobile scrolling issues on T&C pages.

  • Communications: Fixed the "Reply-To" address logic in email templates and prevented duplicate welcome emails.

  • UI/UX: Resolved Markdown rendering issues in Discussion Boards and fixed scrolling limitations in the resource side menu.


January 12th 2026

New

  • Virtual Office Migration: A complete path is now available to migrate customers to new Virtual Office plans with active contracts.

  • Guest Management: Hosts must now explicitly accept or decline visit requests in the portal and admin panel.

  • Bulk Customer Migration: Move customers to Virtual Office plans individually or in bulk with flexible ID check options.

Updates

  • Improved Global Search: Refined the search view with advanced filters and better visibility for suspended accounts.

  • Credit Messaging: Enhanced warnings for admins when future bookings will exceed available monthly credits.

  • Bulk Import Tools: Overhauled the import flow with better error handling and stricter permissions.

  • Payment Safeguards: Disabling a gateway now correctly halts all background payment attempts and automated emails.

Bug Fixes

  • Booking Reliability: Fixed issues where the last booking in a recurring series was missing from the basket.

  • Event Logic: Corrected ticket availability propagation and ensured custom sign-up fields don't block registrations.

  • Financials: Fixed cancellation fee logic to prioritize universal credit and corrected time credit unit displays.

  • Mobile Experience: Resolved landscape scrolling and "jitter" issues on iOS and Android devices.

  • Navigation: Fixed "sticky" navigation bars and ensured the visitor menu hides correctly when the feature is disabled.