Documentation Index

Fetch the complete documentation index at: https://help.nexudus.com/llms.txt

Use this file to discover all available pages before exploring further.

🗓️ Release notes

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Learn more about the latest new releases, updates, and fixes from Nexudus.

Looking for the latest Passport and tablet app releases?

Check out the Passport release notes or Tablet apps release notes

June 1st 2026

New

  • Deposits held for each customer now available in a single, easy to find tab.
    For more details, check out, Deposits.

Updates

Fixes

  • Fixed a display issue when applying and removing filters on various lists in the Admin Panel.

  • Fixed a display issue when applying a payment method filter to invoice lists.

  • Fixed validation rules ignoring formulas that checked against event attendees.

  • Fixed display issue that rounded down 0.01 cent totals on the Members Portal when prices typed in the back end were set to include tax.

  • Digital signature no longer shown as an option for admins creating proposals and contracts on the Admin Panel when the integration is disabled within the location.

  • Agenda view on the booking calendar can now be printed in full, with no cropping of any of the agenda’s content.

  • Fixed a bug that sent duplicate notifications to admins when event tickets were purchased by customers.

  • Fixed an issue where plan limits for visitors didn’t apply in some booking scenarios.

  • Fixed an issue where some users with door access deleted in Nexudus weren’t automatically deleted in Salto.

  • Fixed an issue where floor plan units assigned to contracts with a future start date were preventing the resources linked to the units from being booked before the contract start date.

April 12th 2026

New

  • Live Building Capacity
    Visitors and booking owners can now be checked in and displayed in the "Who is on site" panel for better real-time occupancy tracking.

  • Global Resource Rules
    Streamline your workflow by applying rules across all or selected resources and locations simultaneously.

  • Customer Benefit Logs
    Easily track how and when specific benefits are utilized via a dedicated log for each customer.

  • NexKiosk Product Controls
    You can now hide products from the Members Portal/Mobile apps while keeping them available for self-checkout at NexKiosk.

  • Product Sales Validation
    New rules allow you to restrict product sales based on whether they are being sold through NexKiosk.

Updates

  • Added toggles to switch between data for "All Locations" or just your "Current location."

  • Floor plan units with upcoming, but not yet active, bookings and contracts now displayed using a unique color on the Admin Panel.

Fixes

  • Fixed a display bug where hot desk availability wasn't accurately reflected when grouped with other resources.

  • Resolved a display bug where units assigned to contracts starting in the future showed as Occupied before the contract’s start date.

  • Zero-cost bookings are now added to invoices when the settings Create zero-value invoices and Include lines for bookings fully paid by credit are enabled.


March 2nd 2026

New

  • Streamlined Checkout: Admins can now defer non-essential registration fields to improve sign-up conversion rates.

  • Part-Time Office Allocation: Assign the same unit to different members on different days to maximize space utilization.

  • Global Branding Settings: Manage colors and fonts across all apps from a single page in the Admin Panel (v4.0.900+).

  • Brivo Integration: Added a toggle to show/hide the "Unlock Nearest" feature.

Updates

  • Churn Insights: Plan cancellation reasons are now mandatory in the Members Portal.

  • Booking Visibility: Improved the display of simultaneous booking limits for day passes and hot desks.

  • Safety & Validation: Added safeguards for NexKiosk network configurations and improved bulk editing efficiency.

Bug Fixes

  • Financial Accuracy: Corrected recurring booking calculations and removed misleading tax labels in summaries.

  • System Stability: Fixed crashes related to guest additions, "endless loading" for suspended members, and mobile scrolling issues on T&C pages.

  • Communications: Fixed the "Reply-To" address logic in email templates and prevented duplicate welcome emails.

  • UI/UX: Resolved Markdown rendering issues in Discussion Boards and fixed scrolling limitations in the resource side menu.


January 12th 2026

New

  • Virtual Office Migration: A complete path is now available to migrate customers to new Virtual Office plans with active contracts.

  • Guest Management: Hosts must now explicitly accept or decline visit requests in the portal and admin panel.

  • Bulk Customer Migration: Move customers to Virtual Office plans individually or in bulk with flexible ID check options.

Updates

  • Improved Global Search: Refined the search view with advanced filters and better visibility for suspended accounts.

  • Credit Messaging: Enhanced warnings for admins when future bookings will exceed available monthly credits.

  • Bulk Import Tools: Overhauled the import flow with better error handling and stricter permissions.

  • Payment Safeguards: Disabling a gateway now correctly halts all background payment attempts and automated emails.

Bug Fixes

  • Booking Reliability: Fixed issues where the last booking in a recurring series was missing from the basket.

  • Event Logic: Corrected ticket availability propagation and ensured custom sign-up fields don't block registrations.

  • Financials: Fixed cancellation fee logic to prioritize universal credit and corrected time credit unit displays.

  • Mobile Experience: Resolved landscape scrolling and "jitter" issues on iOS and Android devices.

  • Navigation: Fixed "sticky" navigation bars and ensured the visitor menu hides correctly when the feature is disabled.