Your Nexudus subscription page lets you check your current location's subscription details. It also lets you manage the payment method used to pay your Nexudus subscription and the invoices you receive from Nexudus.
Your plan & add-ons
This tab lets you see your current subscription details.
You need to contact support if you want to switch to a different plan, support tier, or to request a trial extension.
Payment details
This tab lets you manage the payment method you want to use to pay your Nexudus invoices. You can choose between credit/debit card payment or direct debit through GoCardless.
For more details, check out Adding a Payment Method.
Implementation files
This tab lets you upload files that you'd like to share with Nexudus.
This can include basic settings files or any other type of document you'd like to share with us.
Your invoices
This tab lets you access all the invoices issued by Nexudus for your location.
You can easily download any of your invoices in PDF by clicking on the three dots icon and then on Download PDF.
You probably don't receive Nexudus subscription invoice notifications. You can easily enable this toggle in your notifications preferences to see and download your invoices.
Simply go to Settings > Users on the Admin Panel, click on your user and then Notifications. Enable the Nexudus subscription invoices toggle and save your changes.
Make sure you log out and log back in once you've saved your changes.
Active users
This tab lets you see the number of active members that Nexudus uses to charge you. Your active user count is calculated live, every time you open the tab.
- Contacts who made a booking in the month we've just charged you aren't added to the following month's user count until they meet another condition again.
- Any member who's plan was cancelled right before your billing date won't count towards the following month's user count until they meet another condition again.