Documentation Index

Fetch the complete documentation index at: https://help.nexudus.com/llms.txt

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Making Bookings with Passport

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Passport Version 5 will begin a phased release mid-August 2026.

Customers can easily make bookings with a few taps on the Passport app.

MakingBookings_PPv5.gif


  1. Open the Passport app if you haven't already.

  2. Tap Bookings in the navigation bar.
  3. Select the kind of resource you'd like to book.
Resources are sorted by kinds in the Passport app and Members Portal 5.

Make sure all your resources have kinds.

To define a resource kind, open the resource record and select a kind from the drop-down menu.

  1. Under Book from/until, select the date and time you'd like to book the resource for.
  2. Tap Book now on the selected resource.
Tap the lightning bolt icon if you'd like to make an instant booking.
  1. Select a unit or keep the auto-assigned one.
You can select a unit from the drop-down menu or the floor plan.
  1. Add the Full name and Email address of any guests you'd like to invite.
  2. Select any additional products you'd like to add.
  3. Add Booking notes if needed.
  4. Add your Payment details if necessary.
Planning to add more items to your cart?

You can wait to add your payment details until you're ready to check out.

  1. Click Place booking to check out immediately or Add to cart if you'd like to add more items before checking out.

    Adding a booking to your cart?

    Your booking will remain in your cart for 30 minutes and won't be reserved until you check out.


    If it becomes unavailable before you check out, you'll need to remove it from your cart and make a new one.


All set! Customers will receive a confirmation email with their booking details.

If your space requires admin approval, you'll need to approve the booking before it's confirmed.

Customers can also manage their bookings from the Passport app.