All admins can opt in and out of a number notifications we automatically sends via email when specific customer actions are recorded in the relevant locations.
Admins can easily spot these notifications in their inbox as they are clearly branded with the Nexudus logo at the top.
Each admin can edit their own notifications preferences from their user account on the Admin Panel. Full unrestricted admins and restricted admins with roles that include User permissions can also edit the notifications preferences of other admins.
Editing Admin Notification Preferences
You can easily edit your own notification preferences on the Admin Panel. Just click on your icon in the top right corner of the Admin Panel and then click on your name.
From your user account, you can now click on the Notifications tab and enable/disable notifications based on your preferences.
If you are a full unrestricted admin or have an admin role that allows you to edit user details, you can head over to Settings > Users.
From there, you can click on the relevant user and then on the Notifications tab to edit the admin's notification preferences.
Admin Notifications List
The following admin notifications are currently available.
Discussion board digests at 8am local time
A daily notification sent at 8am local time summarizing the latest conversations on the discussion boards.
All discussions board messages as they are posted
This notification is sent to admins every time someone adds a new message to any discussion board.
Nexudus subscription invoices
This notification is sent to admins every time we issue an invoice for their Nexudus subscription.
Contact messages and form submissions
This notification is sent to admins every time a user completes any form on the Members Portal.
If no admin is subscribed to this notification, users won't be able to submit any forms or reach out via the Contacts page on the Members Portal.
New help-desk messages
This notification is sent to admins every time a customer submits a help desk request from the Members Portal.
New customers
This notification is sent to admins every time a new customer is registered in Nexudus.
Changes in professional profiles
This notification is sent to admins every time a customer's professional profile is updated.
New article comments
This notification is sent to admins every time a user posts a comment under an article.
New event comments
This notification is sent to admins every time an event attendee comments on an event's page on the Members Portal.
Requests to change plan
This notification is sent to admins every time a customer requests a plan change or cancellation from the Members Portal.
New bookings, booking changes and booking cancellations
This notification is sent to admins every time a booking is created, edited, or cancelled.
New tentative bookings, tentative booking changes and tentative booking cancellations.
This notification is sent to admins every time a tentative bookings is created, edited, or cancelled.
All online product purchases
This notification is sent to admins every time a customer purchases a product from the Members Portal.
Visitor registrations
This notification is sent to admins every time a visitor is registered in Nexudus.
Access control errors
This notification is sent to admins every time an error is recorded in the access control system they integrated with Nexudus.
Team admin removing a member from team
This notification is sent to admins whenever a team administrator removes someone from their team via the Members Portal.
Any admin removing a team member from the Admin Panel will never trigger this notification.