Managing Admin Notifications

All admins can opt in and out of a number notifications we automatically sends via email when specific customer actions are recorded in the relevant locations.

Admins can easily spot these notifications in their inbox as they are clearly branded with the Nexudus logo at the top.

Each admin can edit their own notifications preferences from their user account on the Admin Panel. Full unrestricted admins and restricted admins with roles that include User permissions can also edit the notifications preferences of other admins.

Editing Admin Notification Preferences

You can easily edit your own notification preferences on the Admin Panel. Just click on your icon in the top right corner of the Admin Panel and then click on your name.

From your user account, you can now click on the Notifications tab and enable/disable notifications based on your preferences.

If you are a full unrestricted admin or have an admin role that allows you to edit user details, you can head over to Settings > Users.

From there, you can click on the relevant user and then on the Notifications tab to edit the admin's notification preferences.

Admin Notifications List

The following admin notifications are currently available.

Discussion board digests at 8am local time

A daily notification sent at 8am local time summarizing the latest conversations on the discussion boards.

All discussions board messages as they are posted

This notification is sent to admins every time someone adds a new message to any discussion board.

Nexudus subscription invoices

This notification is sent to admins every time we issue an invoice for their Nexudus subscription.

Contact messages and form submissions

This notification is sent to admins every time a user completes any form on the Members Portal.

New help-desk messages

This notification is sent to admins every time a customer submits a help desk request from the Members Portal.

New customers

This notification is sent to admins every time a new customer is registered in Nexudus.

Changes in professional profiles

This notification is sent to admins every time a customer's professional profile is updated.

New article comments

This notification is sent to admins every time a user posts a comment under an article.

New event comments

This notification is sent to admins every time an event attendee comments on an event's page on the Members Portal.

Requests to change plan

This notification is sent to admins every time a customer requests a plan change or cancellation from the Members Portal.

New bookings, booking changes and booking cancellations

This notification is sent to admins every time a booking is created, edited, or cancelled.

New tentative bookings, tentative booking changes and tentative booking cancellations.

This notification is sent to admins every time a tentative bookings is created, edited, or cancelled.

All online product purchases

This notification is sent to admins every time a customer purchases a product from the Members Portal.

Visitor registrations

This notification is sent to admins every time a visitor is registered in Nexudus.

Access control errors

This notification is sent to admins every time an error is recorded in the access control system they integrated with Nexudus.

Team admin removing a member from team

This notification is sent to admins whenever a team administrator removes someone from their team via the Members Portal.